:root{
  --bg:#f6f7f9; --surface:#fff; --surface-2:#f1f3f6; --border:#e4e7ec; --text:#101828; --muted:#667085;
  --accent:#4f46e5; --accent-2:#eef2ff; --accent-text:#fff;
  --ok:#12b76a; --ok-bg:#ecfdf3; --bad:#d92d20; --bad-bg:#fef3f2; --live:#f04438;
  --radius:14px; --shadow:0 1px 2px rgba(16,24,40,.06),0 1px 3px rgba(16,24,40,.08);
  --font:"IBM Plex Sans Arabic",system-ui,-apple-system,"Segoe UI",sans-serif;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){
  :root{--bg:#0b0d12; --surface:#141821; --surface-2:#1b2030; --border:#262c3b; --text:#e6e9f0; --muted:#98a2b3;
    --accent:#818cf8; --accent-2:#1e1b4b; --accent-text:#0b0d12; --ok-bg:#05281a; --bad-bg:#2d0f0c;
    --shadow:0 1px 2px rgba(0,0,0,.4); color-scheme:dark}
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--text);font:15px/1.6 var(--font);-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
h1{font-size:1.6rem;margin:.1rem 0;font-weight:700;letter-spacing:-.01em}
h2{font-size:1.02rem;margin:0;font-weight:600}
h3{font-size:1rem;margin:0;font-weight:600}
code,.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.86em}
.muted{color:var(--muted)} .sm{font-size:.85rem}
.link{color:var(--accent);font-weight:500}

.shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}
.side{background:var(--surface);border-inline-end:1px solid var(--border);padding:20px 14px;display:flex;flex-direction:column;gap:18px;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:1.05rem;padding:4px 10px}
.brand-dot{width:12px;height:12px;border-radius:50%;background:var(--accent);box-shadow:0 0 0 4px var(--accent-2)}
.side nav{display:flex;flex-direction:column;gap:2px}
.side nav a{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:10px;color:var(--muted);font-weight:500}
.side nav a svg{width:18px;height:18px;fill:currentColor;flex:none}
.side nav a:hover{background:var(--surface-2);color:var(--text)}
.side nav a.on{background:var(--accent-2);color:var(--accent)}
.logout{margin-top:auto}
.main{padding:28px clamp(16px,4vw,40px) 60px;max-width:1200px;width:100%;min-width:0}
.menu-btn{display:none}
.scrim{display:none}

.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head p{margin:2px 0 0}
.head-actions{display:flex;gap:8px}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px;margin-bottom:16px;box-shadow:var(--shadow)}
.card.flush{padding:0;overflow:hidden}
.card-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid transparent;background:var(--accent);color:var(--accent-text);
  font:600 .92rem var(--font);padding:9px 16px;border-radius:10px;cursor:pointer;white-space:nowrap;transition:filter .15s,background .15s}
.btn:hover{filter:brightness(1.08)} .btn:disabled{opacity:.6;cursor:default}
.btn.ghost{background:var(--surface);color:var(--text);border-color:var(--border)}
.btn.ghost:hover{background:var(--surface-2);filter:none}
.btn.danger{background:var(--bad);color:#fff}
.btn.sm{padding:5px 10px;font-size:.82rem}
.btn.wide{width:100%}
.danger-text{color:var(--bad)!important}

.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:16px}
.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:14px 16px;display:flex;flex-direction:column;gap:4px;box-shadow:var(--shadow)}
.stat-label{color:var(--muted);font-size:.85rem}
.stat-value{font-size:1.7rem;font-weight:700;font-variant-numeric:tabular-nums}
.live-num{color:var(--live)}

.live-list{display:grid;gap:8px}
.live-card{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--border);border-radius:12px;background:var(--surface-2)}
.live-card:hover{border-color:var(--accent)}
.live-main{flex:1;display:flex;gap:10px;align-items:baseline;flex-wrap:wrap}
.pulse{width:10px;height:10px;border-radius:50%;background:var(--live);box-shadow:0 0 0 0 var(--live);animation:pulse 1.6s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(240,68,56,.55)}70%{box-shadow:0 0 0 10px rgba(240,68,56,0)}100%{box-shadow:0 0 0 0 rgba(240,68,56,0)}}
.empty-sm{color:var(--muted);text-align:center;padding:22px 10px}

.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse}
th{font-weight:600;color:var(--muted);font-size:.82rem;text-align:start;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--surface-2);white-space:nowrap}
td{padding:11px 14px;border-bottom:1px solid var(--border);white-space:nowrap}
tbody tr:last-child td{border-bottom:0}
.row-link{cursor:pointer} .row-link:hover td{background:var(--surface-2)}
.num{font-variant-numeric:tabular-nums;text-align:start}
.badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:.78rem;font-weight:600;background:var(--surface-2);color:var(--muted)}
.badge.live{background:var(--bad-bg);color:var(--live)}
.badge.accent{background:var(--accent-2);color:var(--accent)}
.pager{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;border-top:1px solid var(--border)}
.pager-btns{display:flex;gap:6px}

.filters{display:flex;gap:10px;margin-bottom:14px;flex-wrap:wrap}
.filters input{flex:1;min-width:200px}
input,textarea,select{font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:9px 12px;width:100%}
input:focus,textarea:focus,select:focus{outline:2px solid var(--accent);outline-offset:-1px;border-color:transparent}
textarea{resize:vertical;line-height:1.7}
input[type=range]{padding:0;accent-color:var(--accent)}
.filters select{width:auto}
.field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}
.field>span{font-weight:600;font-size:.9rem;display:flex;justify-content:space-between}
.field small{font-size:.8rem}
.input-row{display:flex;gap:8px}
.check{display:flex;gap:10px;align-items:flex-start;font-size:.9rem}
.check input{width:auto;margin-top:5px}
.inline-form{display:grid;grid-template-columns:1.3fr 1fr 1fr auto;gap:8px;margin-bottom:8px}
.bad-text{color:var(--bad);font-size:.85rem}

.cols{display:grid;grid-template-columns:1fr 320px;gap:16px;align-items:start}
.col-side{position:sticky;top:20px}

.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}
.agent-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px;display:flex;flex-direction:column;gap:12px;box-shadow:var(--shadow);transition:border-color .15s,transform .15s}
.agent-card:hover{border-color:var(--accent);transform:translateY(-1px)}
.agent-top{display:flex;gap:12px;align-items:center}
.avatar{width:42px;height:42px;border-radius:12px;background:var(--accent-2);color:var(--accent);display:grid;place-items:center;font-weight:700;font-size:1.1rem}
.prompt-peek{color:var(--muted);font-size:.88rem;margin:0;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.chips{display:flex;flex-wrap:wrap;gap:6px}
.chip{background:var(--surface-2);border-radius:999px;padding:3px 10px;font-size:.78rem;color:var(--muted)}

.meta-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:16px}
.meta{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:12px 14px;display:flex;flex-direction:column;gap:2px}
.meta span{color:var(--muted);font-size:.8rem}
.num-title{text-align:end;unicode-bidi:plaintext}

.transcript{display:flex;flex-direction:column;gap:10px;max-height:62vh;overflow-y:auto;padding:4px}
.bubble{max-width:78%;padding:10px 14px;border-radius:16px;line-height:1.7}
.bubble .who{font-size:.74rem;color:var(--muted);margin-bottom:2px}
.bubble.caller{align-self:flex-start;background:var(--surface-2);border-start-start-radius:4px}
.bubble.agent{align-self:flex-end;background:var(--accent-2);border-start-end-radius:4px}
.typing{align-self:flex-end;display:flex;gap:4px;padding:10px 14px}
.typing span{width:6px;height:6px;border-radius:50%;background:var(--muted);animation:blink 1.2s infinite}
.typing span:nth-child(2){animation-delay:.2s} .typing span:nth-child(3){animation-delay:.4s}
@keyframes blink{0%,80%,100%{opacity:.25}40%{opacity:1}}
.test-out{margin-top:12px;background:var(--accent-2);border-radius:12px;padding:12px 14px}
.test-out.bad{background:var(--bad-bg);color:var(--bad)}
.test-out .who{font-size:.76rem;color:var(--muted);margin-bottom:4px}
.htmx-indicator{display:none;margin-top:8px} .htmx-request.htmx-indicator,.htmx-request .htmx-indicator{display:block}

.kv{display:flex;justify-content:space-between;gap:16px;padding:8px 0;border-bottom:1px dashed var(--border);align-items:baseline}
.kv:last-child{border-bottom:0}
.kv span{color:var(--muted);flex:none}
.kv code{direction:ltr}
.wrap{white-space:normal;word-break:break-all;text-align:end}
.tech summary{cursor:pointer;color:var(--muted);font-weight:500}
.tech[open] summary{margin-bottom:10px}
.health{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;margin-bottom:16px}
.health-item{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:14px;display:grid;grid-template-columns:auto 1fr;gap:2px 10px;align-items:center;font-weight:600}
.health-item small{grid-column:2;color:var(--muted);font-weight:400;font-size:.8rem;word-break:break-word}
.dot{width:10px;height:10px;border-radius:50%} .dot.ok{background:var(--ok)} .dot.bad{background:var(--bad)}

.toasts{position:fixed;bottom:20px;inset-inline-start:50%;transform:translateX(50%);display:flex;flex-direction:column;gap:8px;z-index:50}
.toast{padding:10px 18px;border-radius:12px;font-weight:600;box-shadow:0 8px 24px rgba(0,0,0,.15);background:var(--text);color:var(--bg)}
.toast.ok{background:var(--ok);color:#fff} .toast.bad{background:var(--bad);color:#fff}

.login-body{display:grid;place-items:center;min-height:100vh;padding:16px}
.login-card{background:var(--surface);border:1px solid var(--border);border-radius:18px;padding:28px;width:min(380px,100%);display:flex;flex-direction:column;gap:16px;box-shadow:var(--shadow)}

@media (max-width:900px){
  .cols{grid-template-columns:1fr} .col-side{position:static}
  .inline-form{grid-template-columns:1fr}
}
@media (max-width:760px){
  .shell{grid-template-columns:1fr}
  .side{position:fixed;inset-block:0;inset-inline-start:0;width:250px;z-index:40;transform:translateX(100%);transition:transform .2s}
  .side.open{transform:none}
  .scrim{display:block;position:fixed;inset:0;background:rgba(0,0,0,.35);z-index:30}
  .menu-btn{display:inline-grid;place-items:center;width:40px;height:40px;border-radius:10px;border:1px solid var(--border);background:var(--surface);color:var(--text);margin-bottom:12px;cursor:pointer}
  .menu-btn svg{width:20px;height:20px;fill:currentColor}
  .bubble{max-width:92%}
  .filters select{flex:1}
}

.badge.ok{background:var(--ok-bg);color:var(--ok)}
.badge.warn{background:#fffaeb;color:#b54708}
@media (prefers-color-scheme:dark){.badge.warn{background:#2b1d05;color:#fdb022}}
.notice{border-color:var(--accent);background:var(--accent-2)}
.notice.bad{border-color:var(--bad);background:var(--bad-bg);color:var(--bad)}
.num-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:14px;margin-bottom:16px}
.num-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column;gap:10px;box-shadow:var(--shadow)}
.num-card.is-on{border-color:var(--ok)}
.num-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}
.num-big{font-size:1.15rem;font-variant-numeric:tabular-nums;unicode-bidi:plaintext}
.num-card p{margin:0}
.num-actions{display:flex;gap:8px;margin-top:auto}
.field.compact{margin-bottom:0}
.settings-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:0 14px;margin-top:8px}
.form-end{grid-column:1/-1;display:flex;justify-content:flex-end}

a.stat:hover{border-color:var(--accent)}
.accent-num{color:var(--accent)}
.dash-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.dash-grid .card{margin-bottom:16px}
.req-item{display:flex;flex-direction:column;gap:2px;padding:10px 12px;border-radius:10px;border:1px solid var(--border);margin-bottom:8px}
.req-item:hover{border-color:var(--accent);background:var(--surface-2)}
.req-cell{white-space:normal;min-width:220px;max-width:380px}
.req-text{font-size:1.05rem;font-weight:600;margin:0 0 8px}
.summary-text{text-align:end;white-space:normal}
.summary-card{border-color:var(--accent)}
.chart{display:flex;align-items:flex-end;gap:6px;height:170px;padding-top:8px}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;gap:4px;min-width:0}
.bar{width:100%;max-width:26px;background:var(--accent);border-radius:6px 6px 2px 2px;min-height:3px;opacity:.85}
.bar-col:hover .bar{opacity:1}
.bar-n{font-size:.72rem;color:var(--muted);font-variant-numeric:tabular-nums}
.bar-l{font-size:.62rem;color:var(--muted);direction:ltr;white-space:nowrap}
@media (max-width:900px){.dash-grid{grid-template-columns:1fr}.bar-l{display:none}}
.track{flex:1;width:100%;display:flex;align-items:flex-end;justify-content:center;min-height:0}
[x-cloak]{display:none!important}
.me{display:flex;flex-direction:column;padding:0 10px 8px}
.logout{display:flex;flex-direction:column;gap:4px}
.health-banner{display:block;background:var(--bad-bg);color:var(--bad);border:1px solid var(--bad);border-radius:12px;padding:10px 14px;margin-bottom:16px;font-weight:600}
.dot.inline{display:inline-block;vertical-align:middle;margin-inline-end:4px}
.rec{width:100%}
.followup{display:flex;align-items:center;gap:10px}
.row-actions{display:flex;gap:6px;flex-wrap:wrap;align-items:center;white-space:normal}
.input-row.mini input{max-width:200px}
.users-form{grid-template-columns:1fr 1fr 1.4fr 1fr auto;margin-top:12px}
@media (max-width:900px){.users-form{grid-template-columns:1fr}}